BROVELYN CARE AGENCY
Compassionate care. Dignity first. People at the heart of everything we do.
BROVELYN CARE AGENCY
Person-Centred Care & Support
Brovelyn Care Agency is the care division of Brovelyn Services, focused on providing professional, respectful and person-centred care and support.
We believe everyone receiving care should be treated with dignity, compassion, respect and individuality
Our approach
Our approach is centred on understanding each person’s needs and supporting them to maintain their independence, wellbeing and quality of life wherever possible.
Our Approach to Care
All services will be delivered within the appropriate regulatory and professional framework.
Potential Areas of Support
Subject to the agency’s registration, regulatory scope and service model, our services may include support such as:
* Personal care
* Companionship
* Support with daily living
* Care and support in people’s homes
* Respite and support services
* Support for individuals with varying care needs
Safeguarding & Quality
We recognise the responsibility involved in providing care and support. Our operating procedures are designed around appropriate recruitment, suitability checks, safeguarding, training, supervision, risk management, record keeping and quality monitoring, in accordance with the requirements applicable to the services we provide.
Our staff is well trained, caring and professional. Each and every one of us respects the diversity and dignity of our patients. We welcome advances in learning and technology in an effort to achieve efficient and quality-driven patient care.
Together our team of doctors bring a broad spectrum of experience and professional expertise and continually undertake professional development education to remain up to date with the latest in medical treatment options.
We aim to make all patients feel welcome whilst providing high quality, professional medical care in a friendly environment. Although it may not always be possible to see your preferred doctor, our doctors work together as a team to make sure your ongoing health needs are met.
Working With Clients & Families
We believe effective care begins with listening.
We aim to understand each individual’s preferences, routines, needs and goals and work collaboratively with them, their families and relevant professionals where appropriate.
Our Vision
It’s all about how we treat you.
Our vision is to develop Brovelyn Care Agency into a trusted provider of high-quality, person-centred care and support.
We want our clients and their families to feel confident that they are working with an organisation that values people and takes its responsibilities seriously.